CRM SYSTEM


DBP CRM

Effective customer relationship management (CRM) is today as crucial to an organization’s success as it has ever been. DBP CRM offers companies with

comprehensive contact management tools to manage, track and share all customer related information, communications, tasks and documents in real­-time; dynamically manage and track the relationships between contacts at organization or individual level. The solution allows your sales and service teams to easily keep in touch with all customers, suppliers and partners, improving overall responsiveness and enabling proactive communication.


Our CRM Solution can be integrated with ERP modules to further optimize the entire business cycle from inquiry handling through payment collection, including marketing, lead follow­-up, order entry, purchasing, delivery, invoicing, accounting and HR.


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FEATURES

CONTACT MANAGEMENT

Manage and store personal details and related documents of employees in one place.

DOCUMENT MANAGEMENT

Store and organize all contact related documents of any file formats in one place.

COMMUNICATION MANAGEMENT

View, share and search all communication logs by contact / company.

Full ERP UPGRADE OPTIONS

Upgrade options include Pre-Sales / Project Management, Quotation, Item Master, Order Processing (Trading/ Service/ Distribution/ Manufacturing), Accounting and HRM modules