Effective customer relationship management (CRM) is today as crucial to an organization’s success as it has ever been. DBP CRM offers companies with
comprehensive contact management tools to manage, track and share all customer related information, communications, tasks and documents in real-time; dynamically manage and track the relationships between contacts at organization or individual level. The solution allows your sales and service teams to easily keep in touch with all customers, suppliers and partners, improving overall responsiveness and enabling proactive communication.
Our CRM Solution can be integrated with ERP modules to further optimize the entire business cycle from inquiry handling through payment collection, including marketing, lead follow-up, order entry, purchasing, delivery, invoicing, accounting and HR.