Fragmented Systems: Departments and regions were using different tools — from Excel sheets to disconnected accounting systems

Inflexible Traditional ERP: Couldn’t adapt to their hybrid model (manufacturing + trading) or complex outsourcing needs

Intricate Workflows: Covering product design, BOMs, materials sourcing, purchasing, trading, and sales

Cross-Border Taxation: Dealing with own entities in Hong Kong, China, Singapore, Malaysia, and Indonesia

No Integration with Online Sales Channels

Complex Warehouse Operations: Including consignment stock handling

Retail POS Issues: No POS system — all sales and inventory audits were manual

Sales Commission Complications: Manual, error-prone calculations

Fully Integrated System deployed across all countries and departments

Hosted on a dedicated cloud server for reliable access

Multi-language interface: English, Chinese, and Bahasa Indonesia

Customised BOM and MRP modules to support outsourced and hybrid manufacturing

iOS mobile apps and barcode integration for real-time production and inventory tracking

Offline POS system custom-built to support retail operations in areas with unstable internet

Automated Commission Calculation Engine

Seamless connection with online sales platforms

End-to-end warehouse management including consignment handling

50% faster overall operations

Over 90% reduction in inventory losses

Greater transparency and accountability across teams

Significantly improved retail and wholesale coordination

Ready foundation for future AI features and predictive analytics